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Michele (Shelley) Nowak

Regional Vice President, Behavioral Health Division

CEO/Managing Director, Lakeside Behavioral Health System

"UHS is a company that rewards employees for hard work."

Nowak -full -shot _500Year you joined UHS: 2002

First position at UHS: Chief Operating Officer, Lakeside Behavioral Health System

Responsibilities in first position: As COO, I was responsible for needs assessment, business development, managed care contracting and all new business and product development.

Why did you choose to work at UHS? I started my career in 1991 at Parkwood Hospital in Olive Branch, Miss. After eight years in Needs Assessment and Business Development, I transferred to Lakeside Behavioral Health System in Memphis, Tenn. as Director of Business Development until I left to work in another system as VP of Business Development. UHS purchased Lakeside and the CEO there recruited me back to the facility as COO.

Year you assumed current position: 2010

Responsibilities in current position: In addition to my CEO duties at Lakeside, I have regional responsibility for eight other UHS facilities in Mississippi and Tennesse.

What has UHS meant for your career growth? UHS is a company that rewards employees for hard work. I work hard and have been very blessed to have been given opportunities. I was honored to be asked to provide Customer Oriented Selling training to all of the facility marketing teams in 2003. In 2005, I was offered the opportunity to be the interim CEO at Lakeside. Although I transferred to Compass, it was an honor to have been asked to provide oversight for one of the largest hospitals in the division. In 2009, I was promoted to Group Director over the facilities in the Memphis market. UHS believes in developing talent within the company. If career growth is a personal goal, there is no better place to work.

What has been your most valuable experience working at UHS? Having the opportunity to interact with key senior managers in the company, including Alan B. Miller and Debbie Osteen. One of my favorite things to tell new UHS employees, either at my facility during new hire orientation or at facilities that I visit, is that we have the privilege of working for a company that has a solid 30 years of operation with leaders who are passionate about what we do. Safety and quality are often the first subjects they discuss at conferences and when they visit facilities, and they back that up with the support and resources we need to be successful.